Hello security and alarm professionals,
There’s a major shift happening in the safety and security arena: AI agents are beginning to replace human monitoring operators.
Is this a good thing? Is this a bad thing?
Stephen and I talk it over in the latest episode of the Entry&Exit podcast. We touch on:
From filtering to autonomy: Monitoring centers used to rely on AI to reduce false alarms and assist operators. Now, they’re shifting toward fully autonomous AI agents that can handle security responses end-to-end.
Autonomous decision-making: New solutions can monitor video, assess situations, and make decisions on their own, including calling the police without human involvement.
Impact on pricing: This shift could significantly lower the cost of video monitoring. Current pricing (around $65/month) makes it hard for dealers to maintain strong margins, and automation should help compress those costs.
Industry shift: Video surveillance is becoming the center of the security stack, as the industry moves away from traditional alarm-based monitoring.
The final eight months of 2026 will be very interesting in regards to how this storyline develops. Stay tuned.
Disclosure: Some of the content and links in this newsletter are sponsored or affiliate links, which means we may receive payment or earn a commission if you click through or purchase. However, all opinions expressed are entirely my own.
📺️ Watch (listen) Entry&Exit podcast episodes on YouTube
📰 Subscribe to the JackQuisitions newsletter here
📰 Subscribe to the Owned and Operated newsletter here
📧 Share our newsletter with a friend